Refund policy

Return and Refund Policy for 420 Store Official

At 420 Store Official, we strive to ensure that you are satisfied with your purchase. Please review our return and refund policy below:

1. No Returns or Refunds
We do not accept returns or provide refunds unless the item you received is damaged or incorrect.

2. Eligibility for Returns and Refunds
To be eligible for a return or refund, the following conditions must be met:

• You must provide a clear parcel opening video as proof that the item received was damaged or the wrong product was delivered. This video must show the package being opened for the first time, clearly revealing the issue.
• The request for a return or refund must be made within 5-7 days of receiving the order.

3. Process for Return and Refund
If you meet the eligibility criteria, please contact us at 420storeofficial@gmail.com or call us at 7012019915 with the following information:

• Your order number.
• A detailed description of the issue.
• The parcel opening video.

Once we review and verify your claim, we will provide further instructions on how to return the item (if applicable) or proceed with the refund.

4. Non-Returnable and Non-Refundable Items
Any items that are not accompanied by a valid parcel opening video or do not meet the above eligibility criteria will not be accepted for return or refund.

5. Contact Us
If you have any questions regarding our return and refund policy, please contact us at:

420 Store Official ,

ANAS MUHAMMED K
Calicut Eranhipalam, Palattuthazham, Kerala 673020
Phone: 7012019915
Email: 420storeofficial@gmail.com